One of the
things that increase the credibility of a company and the safety of the
customer in the products and the services, specially when we are talking about
training machines that have a direct link with our safety and health is the technical
support and the after sales service.
In this
part, X-TREME STORES, can feel proud for the fact that have the ability and the
will to provide high quality and direct service. Our company has its own
technical department and not an independent company to cover our customers’s
needs. It also has its own trucks that make the delivery from and to the house
of the customers, while all the department follows faithfully the directives
and the philosophy of X-TREME STORES and this leads to direct and close contact
of the customer with our technical dpt
and the company as well.
In a huge, personal
technical base, the specialized persons of the X-TREME STORES technical dpt,
come close to any problem, while all through the year they follow service
seminars in the base of all the constructive companies in the abroad, while at
the same time they are helped by the diagnostic machines that find exactly the
problem and lead to improvement of the machines in order not to face the same
problem again in the future.
All these combined with the
huge stock of spare parts even in machines that are no longer available to the
customers increase the quality and credibility of our department.
Our department has
officially taken the 1st price of technical service and support among
all the European countries from the leader designer and constructor, American
Icon Health & Fitness USA for the knowledge that is far ahead of all their
European technicians.
Troubleshooting guide
